You can list your property online by following simple steps, Send us an email with the following details – 

– Submit your property details like address, property name, BHK details, area(sq.ft), furnishing details, tenancy preferences etc.
– Finalise the rental price
– Upload property photos and videos
– Then we will contact you and select a day for inspection for us to visit your house and collect the house keys.

Yes. You can do that. Having said that, we will recommend that you keep your property open for selling as well. This is for 3 reasons:

• You can keep getting buyer proposals and sell at the right time
• This helps you know the right price for your property
• You always have the choice to sell or keep

Your property documents allow us to convince our buyers that your property is genuine and is not disputed etc. A large number of properties are under disputes in India owing to inheritance laws etc., we want to avoid having any such properties on our platform as they may create nuisance for our tenants or buyers

We recommend that you start with trying to rent it. It is always easier to rent a property than to sell it and renting increases chances of sales as well. While renting takes anywhere from 2 to 4 months.

You don’t need to if you don’t want to. But if you engage a professional photographer, it helps us market your property better. When did you ever book a hotel which didn’t have good photos? Similarly, buyers express interest in homes which have good quality photos and videos and it’s easier to sell them out. Plus you will always have photos and videos of your home for future purposes as well

We generally take 1-2 months to rent out a house. In covid times, this time period has gone up to 4-5 months.

We pay you within 3 working days of your tenant making the payment to us.

If we have a tenant staying in your house, we might need 30-45 days so the tenant can be intimated to move out and the house can be handed over to you.
If we don’t have a tenant staying in your house, we can handover the house to you within 7-10 days, post completion of full-and-final settlement

We collect the security deposit from the tenant and keep it with us to manage and maintain your property. We cover for the damages till the extent of the security deposit that stays with us.
For any wear and tear damages, painting damages, usage-related damages, the tenant is supposed to pay and this amount is generally recovered from the security deposit when the tenant is moving out and used for repairs.
For any structural issues like seepage, internal wiring, etc., we expect the owners to bear the costs.

In case you’ve observed deductions in your rent payment, please check if any of the following is the reason:

• • Society maintenance:
    In cases where Zenn pays the society charges to the society management on your behalf, the same might be deducted, as per your agreement with Zenn
  • Furniture:
    This might include cost for any furniture that you’ve purchased or rented through Zenn.

• • Structural repairs:
    Costs of any structural repairs conducted in the house are generally billed to the house owners. The might include but are not limited to wall repairs, seepage fixes, floor repairs, etc.

• • Unpaid utilities:
    If there are any pending bills of utilities and consumables prior to renting out through Zenn, the same might be charged to you on pro-rata basis.

• • TDS:
    TDS is tax deducted at source which is generally 10% of any amount paid over and above the fixed rent amount. Please note, in case you have not updated your PAN details on ‘View Profile’ section of your dashboard, TDS of 20% is deducted on the same amount.

• Any other charges for repairs conducted by Zenn in the house or any other deductions for security deposit, water tanker charges,etc. as would have been mutually agreed between involved parties, as applicable

Tax is deducted at source if your property is under our fixed rent or minimum guarantee business model.
TDS is generally 10% of the fixed rent amount. However, in case you have not updated your PAN details, as per the Income Tax Act, section 194 (I), TDS of 20% will be deducted on the same.
Hence, we request you to please keep your PAN details updated at all times, in your best interest, to avoid higher deductions.

Most rental agreements have a 5 – 10% auto rent increment clause upon renewal. In light of the covid situation, we have decided that effective from 1st September 2020, there would be no increment in rent despite any pending rent renewal till the 31st March 2021. For all cases where an agreement renewal and increased rent is due from 1st September, you would continue to receive the same rent as you did before the date of renewal till Mar 2021.

Due to the above, in case your rental agreement was up for renewal, it hereby stands extended till 31st March 2020 without any increase in rent. All other policies and terms and conditions shall remain the same. If your house is in Maharashtra, you will be charged Rs 3000 for agreement renewal every 11 months to ensure compliance with the local regulations. In all other cities, you will not be charged for periodic agreement renewal.

We assure timely rent payment to you on/before the 5th of every month even if there is any delay from the tenants’ side in rent payment to Zenn. 

To change your bank account details for rent payments, Email us or put your query in the contact form. 

Yes, we have many NRI homeowners who’ve trusted us with their property. We request you to go ahead.

The contract can be cancelled by either party by giving a 3-month notice.

Electricity bill will be paid every month by the tenants based on consumption.

Don’t worry, we deduct some amount from the tenant’s security deposit during their move out towards electricity bill payment. This amount is calculated based on the historical electricity bill for your house. Once you receive the original bill, please share the paid copy with us. We will reimburse the tenant’s share of the bill to you.

According to Zenn’s policy, in all houses, the minimum stay duration for any tenant is generally 6 months.

This enables us to ensure that you get longer staying tenants for your property.
We also charge a penalty of one month’s rent in case any tenant vacates the property within 6 months of stay.

This charge is split between Zenn and you, based on your service agreement.

Please share the details of your requirement with us through Email and we will get back to you on this. 

Please share details of why the charge needs to be imposed, with us through Email and we will get back to you on this.